1. How does Oh My Gourd work?
Choose the fall decorating package that best fits your space, select any extras you’d like, and complete your order online. We’ll deliver your décor and professionally arrange it at your home or business.

2. What is included with my package?
Each package includes its own curated assortment of pumpkins, gourds and seasonal décor. The exact quantities are listed on each package page, so you’ll know what’s included before ordering.

3. How do I know which package is right for me?
Consider the size of the area you’d like decorated and how full you want your display to be. Smaller packages provide a festive fall accent, while our larger packages create a fuller, more dramatic display. If you’re unsure, contact us and we’ll be happy to help.

4. Can I customize my package?
Absolutely! You can enhance your package with available add-ons such as Straw Bales, Corn Stalk Bundles, Bushel Baskets, Jumbo Pumpkins and our 24-Pumpkin Accent Bundle. Available options and pricing are shown when selecting your package.

5. Is professional setup included?
Yes! We don’t simply drop everything at your door. Our team will arrange and style your package to create a beautiful, finished fall display.

6. Do you decorate businesses as well as homes?
Yes. Oh My Gourd provides seasonal decorating for both residential and commercial properties, including homes, offices, storefronts and business entrances.

7. Where does Oh My Gourd deliver?
We serve communities throughout our designated delivery area. Your delivery and professional installation charge is automatically determined during checkout based on your delivery address.

8. When will my fall display be installed?
You’ll select from available installation dates when placing your order. Installation dates are subject to availability, so we recommend ordering early for the best selection.

9. Do I need to be home for installation?
Generally, no. As long as our team has clear access to the area being decorated, you shouldn’t need to be home. Please provide any important access or placement instructions when ordering.

10. Will my display look exactly like the photos on the website?
Our photos represent the style and overall look you can expect. Because every property is different—and pumpkins and gourds naturally vary in color, shape and size—our team will arrange your décor specifically for your space. Every Oh My Gourd display is uniquely yours.

11. How long will my pumpkins and gourds last?
Pumpkins and gourds are natural products, so their lifespan varies depending on temperature, moisture, sunlight, wildlife and other outdoor conditions. We select quality seasonal products, but we cannot guarantee how long an individual pumpkin or gourd will last.

12. What happens if there’s bad weather on my installation day?
A little fall weather usually won’t stop us, but safety comes first. If severe weather makes installation unsafe or impractical, we’ll contact you regarding any necessary scheduling changes.

13. What happens to my display at the end of the season?
You can take down the display yourself, or add our Removal / Pick Up service to your order. We’ll return at the end of the season and take care of removing your seasonal décor.

14. What if I have a special request?
We’d love to hear about it! Use our Contact Us form to tell us what you have in mind. We’ll let you know what we can accommodate based on your property, seasonal inventory and installation schedule.

15. What is your cancellation or refund policy?
Because our displays involve seasonal products, advance purchasing and scheduled installation services, cancellation and refund restrictions may apply. Please review our Terms & Conditions before placing your order for complete details.